For South Shore service businesses

Respond to customers while you're on the job.

We set up missed-call texts, AI phone answering, and follow-up for South Shore service businesses.

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Based in Hull, MA. Built for HVAC companies, plumbers, electricians, and contractors.

Illustrative example

Demo

Missed call from a customer

Thanks for calling. What can I help with?

I need a faucet installed in Hingham.

Sent to you

New inquiry from Hingham: faucet installation. The customer’s message and contact details are forwarded to your phone.

The first text is automatic. Ongoing conversations and phone answering depend on the plan you choose.

What we set up.

Missed-call text replies

Send a text when you miss a call so the customer can tell you what they need.

AI phone answering

Answer common questions, collect details, and book appointments using your approved calendar.

Follow-up and review requests

Follow up on inquiries and ask customers for an honest Google review after completed work.

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Your setup. My support.

I’m Sarah, based in Hull. I set up your system around your services, hours, and booking process. We test it together before launch, and I help you make changes as your needs develop.

Meet Sarah

Sarah Lundrigan

Founder · PlainSight FYI

You work with me, not a call center. I set up every system myself and test it with you before it goes live.

Read my story

From first conversation to launch.

Review

We look at your services, hours, and how you handle inquiries.

Build and test

We configure the system and check example calls and messages together.

Launch

You learn how to review inquiries and handle the next steps.

Ongoing changes and support follow your selected plan's terms. More detail on the How It Works page.

Simple, month-to-month pricing.

Reputation

Review requests and inquiry follow-up

$197/month

Ask customers for Google reviews via text
Automated follow-up on open inquiries
Centralized inbox for messages and contacts
Tested before launch with personal support from Sarah

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Never Miss a Lead

Adds missed-call text replies

$297/month

Everything in Reputation
Automatic initial text replies for missed calls
Ongoing text conversations to collect job details
Instant owner notifications with lead summary

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Full Coverage

Adds AI phone answering

$497/month

Everything in Never Miss a Lead
24/7 AI phone answering for incoming calls
Answers common questions and collects job details
Appointment booking connected to approved calendar
Urgent emergency routing directly to your cell

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One-time setup is quoted separately in writing based on your business needs. Plans run month to month with no long-term contract.

Common questions.

Can I keep my current business number?

Yes. You keep your existing business number. When you can't answer, your phone carrier forwards unanswered calls to the assistant line.

What happens after a missed call?

Depending on your plan, the caller receives an immediate text message asking what they need, or the automated phone assistant answers, takes their details, and answers common questions.

Which plan includes AI phone answering?

Full Coverage ($497/mo) includes 24/7 AI phone answering. Never Miss a Lead ($297/mo) covers missed calls via automatic text-back, while Reputation ($197/mo) focuses on review requests and follow-up.

What does setup include?

Sarah sets up your answering rules, hours, FAQ responses, and calendar connections, and reviews test conversations with you before launch. Ongoing adjustments follow your selected plan.

Are there call or text limits?

Plans are designed for normal local service business inquiry volume. Exact message or minute allowances are confirmed in writing during your setup quote based on your typical volume.

View all frequently asked questions →

See how it could work for your business.

Book a free 30-minute demo to review your current process and see which features fit.

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